Frequently Asked Questions

Most Citrus Heights and central Sacramento calls reach you in 30 minutes or less. Outlying areas (Folsom, Elk Grove edges, Rancho Cordova fringe) take a bit longer. We give you a real ETA when you call, not a vague window.

Office is Mon-Sat 8 AM to 10 PM, closed Sunday. We run 24/7 emergency dispatch for active tows, accidents, and stranded vehicles outside office hours.

Depends on distance, vehicle type, and how it's loaded. For local Sacramento tows we give you a flat quote over the phone. Long-distance gets a per-mile quote. No hidden fees.

Yes. Flatbed transport with proper tie-downs. No chains on the body, no scratches. We've moved Ford T classics, vintage muscle, modern luxury sedans, Teslas, and full-size trucks.

Yes. Intrastate California. Sacramento to the Bay Area, LA, San Diego, anywhere in state. Per-mile pricing on the phone.

We handle roadside fast: jump starts, flat tire change, lockouts, fuel delivery. Most calls fixed on the spot in 15-30 minutes.

Yes. We work with most major insurance carriers. Give us your claim info when you call and we coordinate from there.

Yes, always on a flatbed. Conventional wheel-lift tows can damage AWD drivetrains, so we flatbed every all-wheel-drive vehicle.

Yes. Proper motorcycle wheel chock and soft tie-downs. Cruisers, sport bikes, touring, trikes.

That's vehicle recovery, a step beyond standard towing. We bring winches, traction aids, and the experience to extract without more damage.