Privacy Policy

Mena's Towing Services ("Mena's Towing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to menastowing.com and to phone and text communications with our dispatch.

Information we collect

When you contact us through our website forms, by phone, or by text, we may collect: your name, phone number, email address, vehicle and location details, and any message or details you provide about your service request. When you purchase a membership, payment is processed by our payment provider (Square); we do not store full card numbers.

How we use your information

• To respond to your request and dispatch towing or roadside service.
• To provide quotes and follow up about your service.
• To contact you about your service status by phone call and text message.
• To operate, maintain, and improve our services.

SMS / text messaging

By submitting your phone number through our website forms, or by providing it to our dispatch, you agree that Mena's Towing Services may contact you by phone call and SMS text message regarding your service request, dispatch status, and quotes.

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• You can opt out of text messages at any time by replying STOP. For help, reply HELP or call (916) 405-8682.
• Mobile opt-in and consent are never shared with or sold to third parties or affiliates for their marketing purposes.
• Consent to receive text messages is not a condition of any purchase or service.

How we share information

We do not sell or rent your personal information. We do not share your phone number or SMS consent with third parties for their own marketing. We may share information only with service providers who help us operate (for example, our payment processor and dispatch software), and only as needed to provide the service, or when required by law.

Data retention and security

We keep your information only as long as needed to provide services and meet legal or business requirements, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.

Your choices

You may opt out of text messages by replying STOP. You may request that we update or delete your information by contacting us using the details below.

Contact us

Mena's Towing Services
5750 Sunrise Blvd. Ste 210E, Citrus Heights, CA 95610
Phone: (916) 405-8682
Email: Menastowingca@gmail.com

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.