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Open today | 08:00 am – 11:45 pm |
Some Holidays We are closed, Call us
We Do not charge for the Jump Start since we don't know what's wrong with your vehicle, we charge for sending a tech to you.
Affordable local and long distance towing service in the Sacramento and surrounding areas.
When you use our tow truck service, We will keep you updated on our Estimated time of arrival, we will not keep you waiting
When you use our tow truck service, We will keep you updated on our Estimated time of arrival, we will not keep you waiting, you can expect a phone call to keep you up to date with an ETA( Estimated time of arrival)
Just click on the link below and we'll get you back on the road.
Private property tows used to be a simple call and haul it away and it's done, now the law has change and there is a few steps you need to take in order to legally tow a vehicle that has been left on your property abandoned or simply just neglected. Sent us an email and we will sent you the necessary forms and information you need to proceed with this type of tow in a legal way to prevent any legal action taken against you or us.
You will need to have a Signed Service Agreement
You must have the company's signs Posted on the subject property ( Apartment complex, condominiums, office building, parking lots, etc )
Vehicle in question must be tag for 96 hrs prior to tow it away.
Immediate Tows - Tag / Signature Required ** ( 1 HOUR WARNING RECOMMENDED)
· Hazardous Vehicles
· Double Parked
· Blocking Dumpsters
· Blocking Garages
· Reserved Spots
· Parking Permints
** ** Any agent of the owner, (eg: Office Staff & courtesy Patrol) may authorize a tow away (CVC 22658)
When you use our tow truck service, We will keep you updated on our Estimated time of arrival, we will not keep you waiting, you can expect a phone call if we are running late to pick you up! Ask for Citrus Heights Special Rate
We have proudly been providing quality towing & roadside services to the Sacramento, CA area and surrounding communities
Mena's Towing has helped stranded motorists in Sacramento, West Sacramento, Citrus Heights, North Highland, ElkGrove area, as well as victims of automobile collisions. With us, your safety is what drives us. We will carefully take care of your vehicle and transport it to where you need it.
In what's up send us your location, Year make and model of the vehicle, Where are you taking the vehicle and we will reply to you with a quote ! is that simple!
5750 Sunrise Blvd, Ste 210 E, Citrus Heights, California 95610, United States
Open today | 08:00 am – 11:45 pm |
Office Hours:
Monday - Friday: 9:00 am to 5 pm
Saturday:
Sunday:
Tow Service available 24/7 call dispatch for details
Because Menas Towing . (Menas Towing ”, the “Company”, “we”, or “us”) gathers information from the users (“users” or “you”) of its www.menastowing.com website , we have prepared this Privacy Policy to explain how we collect and use your information. BY USING OUR SERVICE OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.
Menas Towing provides an online platform whereby users can connect with vendors who offer roadside assistance and tow services (hereafter, “Providers”). The Privacy Policy covers all aspects of the Menas Service whether “online” website, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person interactions) activities owned, operated, provided, or made available by Menas Towing . This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Menas Towing Service; or (iii) interact with the Menas Towing Service and post or incorporate this Privacy Policy.
Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not use any of our Services or give us any of your information. In addition, please review our Terms and Conditions, which may apply to your use of the Menas Towing Service. This Privacy Policy is incorporated by reference into the applicable Terms and Conditions.
If you have questions about this Privacy Policy, please contact us at menastowingca@gmail.com
(a) Collection of Personal Information
Personal Information. As part of the Menas Towing Service, we will ask you to provide us with certain categories of personal information, including your name, e-mail address, mobile telephone number, billing address, personal vehicle information, and credit card account information (“Personal Information”). We may collect this information through various forms and in various places through the Menas Towing Service, including account registration forms, contact us forms, or when you otherwise interact with us. For example, when you sign up to use the Services, you create a user profile. The current required data fields are:
Name
Email
Password
Mobile Phone Number
Details for one or more automobiles
Zip Code
Credit Card Number, expiration date & security code and or information regarding your PayPal, Google Wallet or other digital payment accounts You also have the option to upload a photo when registering for the Menas Towing Service. You may remove or update the photo at any time by logging into your account. All of the foregoing (including your photo) shall be hereafter referred to as “Personal Information”). The Personal Information you share with us (including your photo if submitted) shall be viewable by and shared with Providers in connection with requests you submit for roadside assistance services to verify your identity and bill your credit card account for services you order.
Besides the Personal Information, we may also collect other non-personally identifiable information relative to your use of the Menas Towing Services as discussed below. Certain features and aspect of the Menas Towing Service may require different types and forms of Personal Information. You can opt out of providing Personal Information by not entering it or not using the Menas Towing Service, although not providing certain requested Personal Information may hinder your ability to use the Menas towing Service or features or aspect of the Menas Service.
(b) Collection & Use of Non-Personal Information
In addition to Personal Information, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Menas Service(“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to the Menas Service, all of the areas within Menas Service- that you visit, and the time of day, among other information. We may use Usage Information for various reasons, including to enhance or otherwise improve the Menas Towing Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device used to access the Services (any, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the Menas Towing Service, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.
In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. If you access the Menas Towing Service while traveling in a vehicle, your mobile phone will send your GPS coordinates to our servers. Most GPS enabled mobile devices can define one’s location to within 50 feet. We collect this information for various purposes – including, to determine the charge for the transportation you requested via our Menas Services, to provide you with customer support, to send you promotions and offers, to enhance Menas Towing Service, and for our internal business purposes. We may also have features that allow you to share this information with other people (such as your family, friends or colleagues) if you choose.
A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent technology and methods hereafter developed):
Cookies. A cookie is a data file placed on a Device when it is used to access the Menas Towing Service. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you choose to disable cookies or Flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you.
You should be aware that the Company cannot control the use of cookies (or the resulting information) by third-parties, and use of third party cookies is not covered by our Privacy Policy.
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web and mobile pages and messages. The web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Web beacons or similar technologies help us better manage content on the Menas Towing Service by informing us what content is effective, count users of the Menas Towing Service, monitor how users navigate the Menas Towing Service, count how many e-mails that we send were actually opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons to our customers’ personal information.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Menas Service, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Menas Service, and is deactivated or deleted thereafter.
(c) User Information from Third Parties
We may, from time to time, supplement the information we collect about you through the Menas Service with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those sources with information we collect through the Menas Towing Service. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.
(d) User-Submitted Information A Third Party
If you choose to use our referral service to tell a friend about the Menas Towing Service or other related activities (e.g. job openings), we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Menas Towing Service. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program, and do not use this information for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any referral feature offered through the Menas Towing Service, your e-mail address may be included in the communication sent to your friend. If you or your friend would like us to remove this information from our database, please contact us via e-mail at Menastowingca@gmail.com
With respect to geo-location data we track through your Mobile Device, we use that geo-location information for various purposes – including for you to be able to view the drivers in your area that are close to your location, for you to set your vehicle location, so the drivers are able to find the location from which you require services, to send you promotions and offers, and to allow you (if you choose through any features we may provide) to share this information with other people. Except as otherwise permitted in this Privacy Policy, we will not share this information with third parties for any purpose and will only use this information for the sole purpose of providing you with the ability to request services by calling us or texting us.
Our primary goal in collecting your Personal information or Usage Information is to provide you with Menas Towing Services
We may send you e-mails to provide the Menas Towing Service to you, including to verify your username and password, to respond to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone, or SMS or text message based upon your expressed preference where applicable.
We use the information collected from our Mobile Application for troubleshooting and in some cases, marketing purposes. We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you.
By registering to the Menast Towing Service, you also consent to receiving various announcements about the Menas Towing Service, (1) to provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or third parties; (2) to process your registration with the Menas Towing Services, including verifying your information is active and valid; (3) to improve the Services or our services, to customize your experience with the Services, or to serve you specific content that is most relevant to you; (4) to enable you to participate in a variety of the Services’ features such as online or mobile entry sweepstakes, contests or other promotions; (5) to contact you with regard to your use of the Menas Towing Services and, in our discretion, changes to the Menas Towing Service and/or the Menas Twoing Service’s policies; (6) for internal business purposes; (7) for inclusion in our data analytics; (8) to address maintenance or other issues with the Menas Towing Service and (9) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy. If you do not wish to receive them, you have the option of deactivating your Menas Towing account.
Please note that information submitted to the Services via a “contact us” or other similar function may not receive a response.
We may share non-personally identifiable information, such as aggregated user statistics and log data, with third parties for industry analysis, demographic profiling, to deliver targeted advertising about other products or services, or for other business purposes. We do not sell, share, rent or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your Personal Information with third parties for those third parties’ direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information. We may share user information of all types (including Personal Information) in the following circumstances:
(a) You Request To Receive Information From Third Parties.
You may elect to have your Personal Information shared to to receive information and/or marketing offers directly from third parties. If you do agree to have your Personal Information shared, your Personal Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.
Send us your location type of vehicle and drop off location will text you back with a quote
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